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Hotel · Almaty · Almaty City

Royal Tulip Almaty Hotel

A serene retreat on the edge of Almaty, close to the mountains and an easy drive from the city centre.

  • Indoor pool, sauna, and spa treatments
  • Spacious, soundproofed rooms with balconies
  • Paid airport shuttle and parking on site
8.5 Great 274 reviews Booking.com 8.5 · 274 reviews

About

Royal Tulip Almaty Hotel

Royal Tulip Almaty Hotel sits on M. Ospanov Street, in a quiet pocket of Almaty that feels a world away from the city centre. The surrounding landscape is striking, with the mountains close enough to frame the view. Inside, the entrance sets a grand tone — a crystal chandelier hangs above the lobby, and the public areas feel polished and well maintained.

The hotel's amenities are built around relaxation: an indoor pool, sauna, Turkish bath, steam room, and a full spa offering massages, facials, and body wraps. Rooms are spacious and equipped with minibars, tea and coffee facilities, and soundproofing. Breakfast is a buffet with a broad selection, and the on-site restaurant and bar cover the rest of the day. For those exploring further afield, the city centre is a short drive away, and ski areas are close by in season.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

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Strengths

5 reasons to book
  • Serene, scenic location — Set in a quiet area close to the mountains, with skiing areas nearby in season. A peaceful escape from the city centre.
  • Extensive spa and wellness facilities — Indoor pool, sauna, Turkish bath, steam room, Jacuzzi, and a full menu of treatments including massages, facials, and body wraps.
  • Spacious, well-equipped rooms — Rooms feature king or double beds, balconies, minibars, tea and coffee facilities, and soundproofing. Guests note the generous size and comfort.
  • Breakfast with a wide selection — The buffet breakfast receives consistent praise for its variety and quality, setting a strong start to the day.
  • Attentive service — Guests highlight responsive staff who handle requests quickly, from check-in to late-night pickups.

Worth weighing

5 to weigh
  • Not central — The hotel is about 7 km from Auezov Kazakh Drama Theatre and a drive from the city centre. You'll need a car or taxi to explore Almaty's main sights.
  • Mixed atmosphere — One guest felt the hotel lacked atmosphere, and another noted occasional inconsistency in service. The quiet setting may feel subdued for some.
  • In-room Wi-Fi can be unreliable — While the lobby Wi-Fi was fast, one guest reported unreliable internet in the room, which could be an issue for business travellers.
  • No pets allowed — The hotel has a strict no-pets policy, so you'll need to make other arrangements for your animal companions.
  • Check-in window ends at midnight — Check-in runs from 15:00 to 23:59, with no 24-hour check-in. Late arrivals after midnight may need to arrange ahead, though the hotel can organise pickups.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Double Room

  • 1 King-size bed,1 Double bed,2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Wellness & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Massage
  • Facial
  • Body wraps
  • Body scrub
  • Pedicure
  • Manicure
  • Waxing
  • Make up services
  • Treatment room
  • Solarium
  • Fitness centre
  • Billiard tables
  • Garden area

Food & Drink

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • In-room breakfast
  • Packed lunches
  • Room service
  • Tea and coffee facilities
  • Electric kettle
  • Mini-bar

Services & Convenience

  • 24-hour reception
  • VIP check-in/ -out
  • 24-hour security
  • Luggage storage
  • Locker room
  • Safe deposit box
  • ATM/Cash machine
  • Paid airport shuttle
  • Laundry
  • Dry cleaning
  • Housekeeping
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Babysitting/Child services
  • Cots
  • Hairdresser

In-Room Amenities

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Balcony
  • Flat-screen TV
  • AM/FM alarm clock
  • Ironing facilities
  • Free toiletries
  • Carpeted floor

Safety & Accessibility

  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • No smoking on site
  • Lift
  • Wi-Fi
  • Parking

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 274 reviews

Guest-rated 8.5/10 from 274 reviews

Booking.com · 8.5 · 274 reviews
8.5Verified guest

“The hotel is in a very quiet area, ideal for getting away from the city noise. It's also near the mountains, which offered a stunning view. The entrance is elegant, with a crystal chandelier in the lobby. Rooms are spacious and well equipped, with a fridge, safe, and tea and coffee facilities. The breakfast buffet had an incredible variety.”

8.5Verified guest

“The room was very large, giving me plenty of space to relax. The bed was comfortable and I slept well.”

8.5Verified guest

“Rooms were big and comfortable. Breakfast was good with a decent choice of food. The spa area felt luxurious and I enjoyed using it.”

8.5Verified guest

“The receptionists were attentive, breakfast was delicious, and the other guests were pleasant. The location was great, the hotel beautiful and well maintained, and the room warm and spacious.”

8.5Verified guest

“I had a wonderful stay. The staff was very attentive and quick to address any concerns. The hotel was beautiful and spotless. I loved the spacious, warm room and the comfortable furniture. Breakfast was delicious with a large selection. The location was convenient — not far from the city centre — and parking was easy.”

8.5Verified guest

“The location was excellent, with breathtaking scenery and close to ski areas. The staff was helpful and quick to answer questions. The Wi-Fi was fast and reliable, and the restaurant had good food options.”

04 — Location

Getting around Almaty

The property sits in Almaty.

Getting Around: The hotel is about 7 km from Auezov Kazakh Drama Theatre, and the city centre is a short drive away. Parking is available on site, and a paid airport shuttle can be arranged. For mountain or ski trips, you're well positioned.

401 - 2 M. Ospanov Street, Almaty, Almaty City, 050020, Kazakhstan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
152 rooms

06 — Questions

Frequently asked

Does the Royal Tulip Almaty Hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, along with a sauna, Turkish bath, steam room, and Jacuzzi.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, parking is available on site for guests.

Does the hotel offer airport transportation?

Yes, a paid airport shuttle is available. One guest noted the hotel arranged a late-night pickup.

Are pets allowed at the hotel?

No, pets are not allowed at the Royal Tulip Almaty Hotel.

Do the rooms have air conditioning?

Yes, both the Superior Double Room and the Deluxe King Room are equipped with air conditioning.

The bottom line

Strong choice for travellers who want a calm, spa-focused stay with mountain scenery, generous rooms, and committed service — as long as you're happy to be out of the centre.

8.5Handy if you're exploring Almaty by car or just after a restful break.

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